WHAT? (returning to the situation - report the facts and events of an experience, objectively)
- what happened?
- what did you observe?
- what issue is being addressed or population is being served?
- the purpose of returning to this situation?
- occurred in your words?
- you see? did you do?
- your reaction?
- other people do? eg. colleague, patient, visitor
- you see as key aspects of this situation?
SO WHAT? (understanding the context - analyze the experience)
- did you learn a new skill or clarify an interest?
- did you hear, smell, or feel anything that surprised you?
- how is your experience different from what you expected?
- what impacts the way you view the situation/experience? (What lens are you viewing from?)
- what did you like/dislike about the experience?
- what did you learn about the people/community?
- what are some of the pressing needs/issues in the community?
- how does this project address those needs?
- were your feelings at the time?
- are your feelings now? are there any differences? why?
- were the effects of what you did (or did not do)?
- “good” emerged from the situation, eg. for self/others?
- troubles you, if anything?
- were your experiences in comparison to your colleagues, etc?
- are the main reasons for feeling differently from your colleagues etc?
NOW WHAT? (modifying future outcomes - consider the future impact of the experience on you and the community)
- what seem to be the root causes of the issue addressed?
- what other work is currently happening to address the issue?
- what learning occurred for you in this experience?
- how can you apply this learning?
- what would you like to learn more about, related to this project or issue?
- what follow-up is needed to address any challenges or difficulties?
- what information can you share with your peers or the community?
- if you could do the project again, what would you do differently?
- are the implications for you, your colleagues, the patient etc.?
- to happen to alter the situation?
- you going to do about the situation?
- if you decide not to alter anything?
- you do differently if faced with a similar situation again?
- do you need to face a similar situation again?
- your best ways of getting further information about the situation should it arise again?
The Four Cs of Reflection
Effective strategies for fostering reflection are based on four core elements of reflection known as the Four Cs. These elements are described below:
Reflection should be an ongoing component in the learner's education, happening before, during, and after an experience.
Link the "service" in the community with the structured "learning" in the classroom. Without structured reflection, students may fail to bridge the gap between the concrete service experience and the abstract issues discussed in class.
Instructors should be prepared to pose questions and ideas that are unfamiliar or even uncomfortable for consideration by the learner in a respectful atmosphere.
Ensures that the reflection activities or topics are appropriate and meaningful in relation to the experiences of the students.
[Bron : Driscoll J. (1994) Reflective practice for practise. Senior Nurse. Vol.13 Jan/Feb. 47 -50]
[Bron : http://www.servicelearning.umn.edu/info/reflection.html ]